How to Get a New LPG Connection in India: Complete Guide

LPG (Liquefied Petroleum Gas) is one of the most convenient and widely used sources of energy for cooking in India. If you are planning to switch from conventional fuels like kerosene or firewood, or want a new LPG connection for your household, this guide will help you understand the process, documents required, deposit amounts, and step-by-step instructions to get your LPG connection approved smoothly.

1. Types of LPG Connections Available in India

In India, there are primarily three types of LPG connections provided by major oil companies like:

• Indane LPG – provided by Indian Oil Corporation.
• Bharat Gas – provided by Bharat Petroleum.
• HP Gas – provided by Hindustan Petroleum.

Each connection type may differ slightly in terms of procedures, security deposit, and delivery options. However, the general process remains similar across providers.

1.1 Domestic vs Commercial LPG Connection

Before applying, you need to decide the type of connection you require:

• Domestic LPG Connection: Meant for household use for cooking purposes. Typically comes in 14.2 kg cylinders.
• Commercial LPG Connection: Meant for restaurants, hotels, and small businesses. Usually larger cylinder sizes like 19 kg.

2. Eligibility Criteria for a New LPG Connection

To apply for a new LPG connection in India, you must fulfill the following criteria:

• The applicant must be a resident of India.
• Proof of identity such as Aadhaar, PAN card, or passport.
• Proof of residence such as electricity bill, rental agreement, or ration card.
• Applicants must not already have a domestic LPG connection in the same household.

3. Documents Required for New LPG Connection

When applying for a new LPG connection, certain documents are mandatory. These include:

• Proof of Identity (Aadhaar, PAN, Passport, Voter ID)
• Proof of Address (Electricity bill, Passport, Ration Card, Driving License)
• Passport size photograph of the applicant
• Bank account details or canceled cheque for payment of subsidy (if applicable)

Ensure that your documents are scanned clearly if applying online or photocopied if applying offline.

4. How to Apply for a New LPG Connection

You can apply for a new LPG connection either online through the official portals of Indian Oil, Bharat Petroleum, or HP Gas, or offline by visiting the nearest distributor office.

4.1 Online Application Procedure

1. Visit the official LPG portal of your chosen provider:
   • Indane LPG – indane.co.in
   • Bharat Gas – bharatgas.com
   • HP Gas – hpgas.in
2. Click on “New Connection” or “Apply for LPG”
3. Fill in your personal details, including name, address, contact number, and email.
4. Upload the scanned copies of required documents (ID proof, address proof, photograph).
5. Select the type of connection (Domestic or Commercial) and cylinder size.
6. Submit the application and note the reference number for future tracking.

4.2 Offline Application Procedure

1. Visit the nearest authorized LPG distributor office.
2. Request the “New Connection Form” from the distributor.
3. Fill in the form with all necessary details including your address and contact information.
4. Submit the form along with photocopies of ID and address proof, and passport size photograph.
5. Pay the initial security deposit as required by the distributor.
6. Obtain an acknowledgment receipt for your records.

5. Security Deposit and LPG Cylinder Charges

When applying for a new LPG connection, a security deposit and initial cylinder charges are applicable. The deposit varies depending on the oil company and city. Below is an approximate range:

The deposit includes the cost of the cylinder, regulator, and sometimes the first LPG refill. After the initial payment, you can opt for subsidized refills under the PAHAL/DBT scheme.

6. LPG Subsidy and Payment Options

Most Indian households are eligible for subsidy under the Direct Benefit Transfer (DBT) / PAHAL scheme. The subsidy is credited directly to the bank account linked with your Aadhaar.

• Ensure your bank account is linked with Aadhaar to avail subsidy.
• Pay for the first LPG cylinder via cash, UPI, net banking, or credit/debit card.
• For subsequent cylinders, you can either pay the market price or opt for subsidized payment via DBT.

7. Delivery of Your New LPG Connection

After submitting your application and completing the deposit payment:

• The distributor will verify your documents and Aadhaar details.
• A technician will deliver your new cylinder, regulator, and gas hose.
• You may receive a connection kit which includes safety instructions and emergency contact numbers.

7.1 Installation and Safety Checks

The delivery technician will usually perform:

• Leakage test using soap water solution.
• Check the regulator and hose connections.
• Provide safety tips for proper cylinder handling and storage.

8. Tracking Your LPG Application

After applying online or offline, you can track the status of your new LPG connection:

• Indane – Use indane.co.in → “Track Your Application”
• Bharat Gas – Use bharatgas.com → Track New Connection
• HP Gas – Use hpgas.in → Track Your Connection

Keep your application number or customer ID handy for smooth tracking.

9. Frequently Asked Questions (FAQs)

Q1. How long does it take to get a new LPG connection?

It usually takes 7–10 working days for verification and delivery, depending on the distributor and city.

Q2. Can I apply for LPG connection if I already have one in the household?

No. Each household is allowed only one domestic LPG connection to avail subsidy.

Q3. Can I pay for the LPG cylinder using UPI or digital payment?

Yes. All major oil companies accept online payments through UPI, net banking, or credit/debit cards for both new connections and refills.

Q4. What should I do if there is a leak in my new LPG cylinder?

If you detect a gas leak, immediately switch off the cylinder, ventilate the area, and contact the distributor’s emergency number. Never try to repair it yourself.

Q5. Is LPG refill delivered at home?

Yes, after the initial connection, refill orders can be placed online or via SMS and will be delivered to your registered address.

10. Tips for Safe LPG Usage

• Always keep the cylinder in an upright position in a well-ventilated area.
• Check hoses and regulators periodically for wear and tear.
• Never store cylinders near heat sources or in direct sunlight.
• Do not attempt to repair cylinder or regulator leaks yourself.
• Use only certified cylinders and accessories provided by authorized distributors.

Conclusion

Getting a new LPG connection in India is a straightforward process if you know the correct steps, required documents, and deposit amounts. Whether applying online or offline, following the steps outlined above ensures that you get a safe and authorized connection without unnecessary delays. Always remember to follow safety guidelines and keep your subsidy-linked bank account updated for hassle-free refills.

By choosing an authorized LPG provider, you ensure timely delivery, safety, and access to government subsidies, making cooking at home convenient, safe, and cost-effective.